---
title: "The AI Advantage: Using Agents and LLMs to Win in Banking"
description: Hear how forward-thinking institutions are using AI to expand what their teams can do, deepen relationships with customers and businesses, and get ahead.
---

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### The AI Advantage: Using Agents and LLMs to Win in Banking

Wednesday, April 22, 2026, 2:00 PM ET / 11:00 AM PT

AI is reshaping what's possible in banking, and for community banks and credit unions, the biggest opportunity isn't just operational efficiency; it’s growth. Join Narmi's Chris Griffin, Fiaz Sindhu, Randy Rutherford and Nate Gruendemann, Grasshopper Bank for a conversation on how forward-thinking institutions are using AI to expand what their teams can do, deepen relationships with customers and businesses, and get ahead of where the industry is heading next.

**In this session, we'll explore:**

- How community FIs can leverage agentic AI to drive growth – without increasing headcount – in functions ranging from customer support to KYC/KYB
- A live demo of Narmi's MCP, and how it positions financial institutions to own the next major channel shift in banking for both consumers and businesses
- A real-life success story from Grasshopper Bank on what AI adoption looks like in practice and the results they're seeing for their business banking customers
- How to implement AI confidently with a compliance-first approach, including a walkthrough of Narmi's tiered data security framework and bank-grade standards

 

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