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DB May Webinar_Registration v3 (1)

The Open Platform Playbook for Community FIs

Thursday, May 28, 2026, 2:00 PM ET / 11:00 AM PT

Join us for a collaborative session featuring the distinct perspectives of two community institutions: Middlesex Federal Savings and First Citizens Federal Credit Union. In this joint conversation, we’ll explore how an open architecture empowers banks and credit unions alike to outpace the competition by delivering high-impact digital experiences. We’ll dive into how these two institutions leverage Narmi’s open platform to integrate unique third-party tools, ranging from agentic AI to advanced card management, without the constraints of traditional core implementation.

We’ll explore how to:

  • Eliminate Vendor Lock-in: Learn how both FIs leverage an open framework to choose the specific third-party partners that meet their unique member needs.
  • Accelerate Speed-to-Market: Hear how these institutions implement sophisticated external capabilities without waiting for traditional core development cycles.
  • Scale with Autonomy: Understand the high-ceiling infrastructure that allows both a bank and a credit union to support their own custom integrations.
  • Maximize API Connectivity: Discover how these partners bridge the gap between their legacy cores and the modern fintech ecosystem.

We’ll also dive into how standardized connectivity serves as the essential foundation for today’s digital landscape, showcasing how both Middlesex and First Citizens have built future-ready platforms that transform third-party integration from a technical hurdle into a massive competitive advantage.

Speakers:

  • Adrienne Watson, Director of Core Improvement and Innovation, First Citizens’ Federal Credit Union
  • Karen Grindrod, VP of Platform Innovation
  • Katie Brewer-Malham, General Manager, Narmi
  • Anne El-Shafei, General Manager, Narmi

By attending this webinar, you will gain actionable insights and learn how to leverage Narmi’s admin platform to execute on strategic goals.

Register